From time to time, users encounter issues with their Gatorlink or email. DCP IT can assist with some of these issues. However, the UF Helpdesk provides support as well.
Contact DCP IT
DCP IT can provide very limited email and Gatorlink support, due to both being managed by the UF Computing HelpDesk. The services we offer for emails are as follows:
- Adding delegate access to mailboxes to other users
- Troubleshooting email/Outlook issues
- Disabling DCP Mailboxes for terminated users
- Modifying distribution lists
- Adding shared calendar access
Contact UF Helpdesk
Below is a list of common issues that only UF Helpdesk supports. To reach UFIT, please call (352) 392-HELP.
- Password resets for Gatorlink
- Recovering deleted emails
- Lync connectivity issues
- Unlocking accounts after a lockout
- Phone PIN resets.